Operations Lead

Position Title

Operations Lead

Location

Abu Dhabi, United Arab Emirates

Employment Type

Full-Time

About the Role

We are looking for a proactive and structured Operations Lead to support and scale our operations in the Middle East region. The role combines operational management, project coordination, recruitment support, customer communication, and internal process improvement.

The Operations Lead will work closely with management, engineering teams, finance, HR, and customers to ensure smooth daily operations and successful project execution.

Key Responsibilities

• Lead and coordinate daily operational activities across ongoing projects and internal functions

• Support project staffing, onboarding, and consultant coordination

• Follow up on project timelines, deliverables, and operational KPIs

• Coordinate with finance regarding invoicing, purchase orders, timesheets, and payment follow-ups

• Support recruitment activities, including candidate coordination and interview scheduling

• Ensure internal processes, documentation, and reporting are maintained and continuously improved

• Act as a point of contact between customers, consultants, and internal stakeholders

• Assist management with operational planning and scaling activities in the UAE and wider MEA region

• Support travel coordination, office administration, and operational logistics when needed

• Prepare operational summaries, status reports, and management presentations

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering Management, or related field

• 5–8 years of experience in operations, project coordination, consulting, or similar roles

• Strong organizational and communication skills

• Experience working in fast-paced technology or engineering environments is preferred

• Ability to manage multiple stakeholders and priorities simultaneously

• Strong problem-solving mindset and attention to detail

• Professional proficiency in English required; Arabic is a plus

• Mandatory: Previous GCC work experience, preferably within the UAE

Preferred Experience

• Experience supporting engineering or technology consulting organizations

• Understanding of procurement processes, invoicing, and project delivery models

• Experience with tools such as Zoho, Jira, Microsoft Office, Google Workspace, or similar platforms

• Experience working with international teams and customers

Personal Attributes

• Self-driven and structured

• Strong ownership mentality

• Collaborative and team-oriented

• Comfortable working in dynamic and growing environments

• Professional and customer-focused

What We Offer

• Opportunity to help build and scale operations in a growing regional organization

• Exposure to international technology and engineering projects

• Collaborative and entrepreneurial work environment

• Career growth opportunities within a global organization